About CHEC

Cape Hatteras Electric Cooperative is a member-owned, not-for-profit distribution cooperative that has served Hatteras Island since 1945. Prior to that, the only electric service found on Hatteras Island was in Hatteras Village. The sparsely populated, barrier island was not considered a profitable venture by investor-owned utilities. Consequently, the founders and first members of CHEC literally took matters into their own hands and formed their own power company. Today, our cooperative has grown to serve over 8,000 accounts. 

Our Mission Statement

Cape Hatteras Electric Cooperative is a locally owned, managed and governed electric service provider dedicated to the safety of our employees, members and visitors, and a brighter future for the people and communities we serve.
 

Vision

CHEC will be highly valued, competitive, customer-driven organization focusing on:

  • Price: Striving for the lowest most competitive rates.
  • Customer Service: Valuing all customers equally and treating each customer uniquely.
  • Staffing: Recruiting and retaining the best trained, dedicated and most proficient management and staff.
  • Planning: All plans shall be integrated targeting technical efficiency, plant optimization, financial health & prudent equity management.
  • Governance: A Board that is proactive, caring, competent and responsive to the needs of the membership.
  • Marketing and Communications: Exploring new markets, thoroughly marketing cooperative services and communication cooperative benefits.

Values

  • Integrity: Our quality of being moral, ethical and honest.
  • Accountability: A measure to determine our merit.
  • Innovation: Utilize full knowledge to provide excellent service through proven technology.
  • Community Involvement: Strong relationships with and assistance in developing our communities.
  • Fairness: Treat everyone with respect and courtesy.
  • Determination: Particularly in the face of adversity and challenge.